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Repositioning a Regional Consultancy for Digital Growth

The National Road Operating and Construction Company (NROCC) is a wholly owned Government of Jamaica entity responsible for the implementation of Highway 2000—a major national infrastructure project connecting Kingston to Montego Bay, with a spur from Bushy Park to Ocho Rios. Spanning approximately 230 kilometres, Highway 2000 plays a critical role in national mobility, economic growth, and regional connectivity.

As the scope and visibility of the project expanded, NROCC required a digital platform that could clearly communicate complex infrastructure information to a wide range of stakeholders, including government partners, road users, investors, and the general public.

Client:

NROCC

Website:

https://h2kjamaica.com.jm/

Date:

January 31, 2017

Category:

Website Redesign

01. Сhallenge

NROCC’s existing website limited its ability to:

  • Share frequent project updates and reports efficiently
  • Communicate development plans in a clear, accessible manner
  • Capture and respond to public queries and road-user feedback
  • Maintain content without technical dependency

A modern, scalable, and easy-to-manage solution was needed—without disrupting ongoing public communications.

02. The Solution

Niritech Digital Services delivered a modern, content-managed website designed specifically for a high-profile government infrastructure agency, combining professionalism with usability. The custom design aligns with NROCC’s corporate identity and public mandate, while a powerful CMS empowers internal teams to easily manage project updates, development plans, reports, publications, and news. A stakeholder-focused information architecture ensures clear navigation for diverse audiences, and integrated public engagement tools enable road users and stakeholders to submit enquiries, feedback, and complaints—supporting greater transparency, responsiveness, and accountability.

mockup
03. The Impact
  • Strengthened NROCC’s ability to communicate national infrastructure initiatives
  • Improved public access to accurate, up-to-date project information
  • Reduced reliance on technical support for routine content updates
  • Enhanced transparency and stakeholder trust
  • Delivered a future-ready digital platform capable of evolving with the project
04. Why It Matters

For large-scale public infrastructure projects, clear communication is as critical as construction itself. The redesigned NROCC website became a central information hub—supporting transparency, public confidence, and efficient stakeholder engagement throughout the Highway 2000 programme.

05. The Niritech Advantage

This project highlights Niritech Digital Services’ expertise in:

65
Digital Transformation
100
website design
90
user centred design
100
Content-driven platforms

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